Privacy Policy

Last updated: 21 August 2026

This is written to be read, not survived. If anything here is unclear, write to us and we will explain it plainly.

Who we are

CelebIsland is operated by The Xoft Company ("we", "us"). We are the data controller for the information described here.

  • Postal address: available on request — write to privacy@celebisland.com or use celebisland.com/contact-us
  • Data protection contact: privacy@celebisland.com
  • Data Protection Officer: reachable at privacy@celebisland.com

We are subject to the Nigeria Data Protection Act 2023 and the oversight of the Nigeria Data Protection Commission (NDPC).

What we collect

What you give us. Name, username, email address, password (encrypted, never readable by us), date of birth, and anything you choose to add — photo, cover, bio, school, location, links.

What you create. Posts, comments, messages, photos, videos, audio, live broadcasts, pages, groups, events, listings, job applications.

What happens automatically. IP address, device and browser type, approximate location from your IP, pages visited, what you click, when you were last active.

Payments. Pro and Market payments are processed by Paystack. Card numbers go to Paystack, not to us. We keep a record that a payment happened, what for, and how much. We never see or store your card details.

Cookies. To keep you logged in, remember your settings, and understand which parts of the site people actually use.

Why we use it, and our lawful basis for each

The NDPA requires us to tell you not just what we do, but what legally entitles us to do it.

What we do Our lawful basis
Run your account, feed, messages, uploads Contract — you asked us to provide the service
Take payments for Pro and Market orders Contract, and legal obligation for financial records
Find spam, fake accounts, scams and abuse Legitimate interest — keeping members safe
Study how the platform is used, to build better products Legitimate interest, using grouped and de-identified data
Show advertising based on broad interests and location Legitimate interest, and you can object at any time
Send you account, payment and security messages Contract
Send you marketing messages Consent — and you can withdraw it whenever you like
Respond to a lawful order from a court or regulator Legal obligation

About that fourth row, plainly. We study how CelebIsland is used — which features work, where people give up, what creators need — and we build products from what we learn. This is African data building African solutions, and it stays that way. We use grouped, de-identified information wherever we can, and we do not sell your personal data to anybody.

Who we share with

Nobody buys your personal data from us. We do not sell it. Full stop.

  • Paystack — to take payments
  • Our hosting and infrastructure providers — who store platform data under contract
  • Law enforcement or regulators — only where a valid legal order requires it, or where somebody's life or safety is at risk
  • Anyone you share with yourself — a public post is public; a page you run is visible to visitors

How long we keep it

What How long
Your account and profile While your account is open
Posts and content you delete Removed on deletion; backup copies age out within 90 days
Your account after you delete it Erased within 30 days, except records below
Payment and transaction records 6 years, as Nigerian tax and company law requires
Moderation and safety records 2 years after the account closes
Server and access logs 12 months

Automated decisions

Some things happen automatically — spam filtering, ranking what appears in your feed, flagging suspicious signups. No automated system alone permanently closes an account. A person reviews that before it happens, and you can appeal to a person. You have the right not to be subject to a decision made purely by machine that significantly affects you.

If something goes wrong

If personal data is breached in a way that puts you at risk, we notify the NDPC within 72 hours of becoming aware, and we tell affected members directly and immediately.

Keeping it safe

Passwords are stored encrypted and never in readable form. Traffic is served over HTTPS. Admin access is restricted to named people. We do not hold card details at all.

Your rights

Under the Nigeria Data Protection Act you can:

  • Access your data and get a copy
  • Correct anything wrong
  • Erase your account and data, subject to records we must legally keep
  • Restrict how we process it
  • Take it with you in a portable format
  • Object to processing, including advertising and the product research above
  • Withdraw consent at any time for anything based on consent
  • Not be subject to a purely automated decision that significantly affects you
  • Complain to the NDPC if you think we have handled you badly

Write to privacy@celebisland.com. We respond within 30 days, free of charge.

Children

You must be at least 16 to hold an account, and at least 18 to use Dating, the Wallet, or to buy Pro. If we learn an account belongs to someone younger, we close it and delete the data.

Where your data lives

Our servers may sit outside Nigeria. Where data leaves the country, we require the receiving provider to protect it to the standard the NDPA demands.

Changes

If we change this policy in a way that matters, we will tell you here and on the platform before it takes effect.