A guest walks into a fine dining restaurant and the first thing they do — before they look at the menu, before they speak to a server — is read the table.
The alignment of the cutlery. The spacing between the glassware. The precision of the charger plate. The silence cloth beneath the tablecloth that absorbs sound so not a single clatter disturbs the dining experience.
Every detail communicates something. And in world-class hospitality — those details communicate excellence before a single word is spoken.
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