The U.S. IT services market size was valued at USD 405.7 billion in 2023 and is projected to grow at a CAGR of 7.9% from 2024 to 2030. The penetration of big data analytics, artificial intelligence, the Internet of Things (IoT), and machine learning (ML) has brought a paradigm shift in the business landscape. Besides, the surging demand for robust cybersecurity solutions amidst privacy protection concerns has encouraged stakeholders to inject funds into IT services. Incumbent companies are likely to innovate and capitalize on technology advancements and data availability.

American consumers have exhibited a notable trend for cloud-based solutions and software-as-a-service (SaaS). Businesses have sought advanced services to foster automation and streamline the supply chain. The use of business intelligence and cloud technologies has become pronounced across the U.S. Digital tools have gained ground to foster cost savings, gain insights into their operations and boost efficiency. For instance, customers have sought personalization, customization and mobility from services, prompting stakeholders to look for new ideas.

 Managed services have emerged as a vital cog to gain a competitive edge in the U.S. industry. To illustrate, the financial sector is counting on managed services to assess complex regulatory ambiance, adopt the latest security measures, leverage technology know-how and adopt a secure and scalable infrastructure. Furthermore, the manufacturing industry can cash in on managed services to minimize monotonous activities with automation and manage the soaring volume of data.

U.S. IT Services Market Report Highlights

• The reactive IT services segment spearheaded the U.S. IT services market, accounting for 55.5% revenue share in 2023. 
• The operations & maintenance segment is poised to witness an uptake in light of the rising footprint of AI, ML, and robotic process automation.
• The application management segment is likely to grow in the wake of the need to minimize ownership costs, boost performance and reliability and enhance security. 
• The AI & machine learning segment is forecast to depict a significant uptake during the assessment period. The robust outlook comes against the backdrop of automation trends reshaping the industry verticals.
• The IT & telecom segment to witness a notable uptick on the back of a bullish adoption of cloud computingand other bespoke solutions. The retail segment will rise in light of the surging penetration of the e-commerce sector and the need for omnichannel retail strategies.

U.S. IT Services Market Report Segmentation

This report forecasts revenue growth at country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2017 to 2030. For this study, Grand View Research has segmented the U.S. IT services market based on approach, type, application, technology, deployment, enterprise size, and end-use:

• Approach Outlook (Revenue, USD Billion, 2017 - 2030)
  • Reactive IT Services
  • Proactive IT Services
• Type Outlook (Revenue, USD Billion, 2017 - 2030)
  • Design & Implementation
  • Operations & Maintenance
• Application Outlook (Revenue, USD Billion, 2017 - 2030)
  • Systems & Network Management
  • Data Management
  • Application Management
  • Security & Compliance Management
  • Others
• Technology Outlook (Revenue, USD Billion, 2017 - 2030)
  • AI & Machine Learning
  • Big Data Analytics
  • Threat Intelligence
  • Others
• Deployment Outlook (Revenue, USD Billion, 2017 - 2030)
  • On-premises
  • Cloud
• Enterprise Size Outlook (Revenue, USD Billion, 2017 - 2030)
  • Large Enterprise
  • Small & Medium Enterprise
• End-use Outlook (Revenue, USD Billion, 2017 - 2030)
  • BFSI
  • Government
  • Healthcare
  • Manufacturing
  • Media & Communications
  • Retail
  • IT & Telecom
  • Others

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